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Jorge Ortiz Flores Resume 2024.pdf
Dynamic Solutions Architect & Software Engineer with a proven track record in transforming complex data into actionable insights. Adept at leveraging LLMs, prompt engineering, and front-end development to drive enterprise efficiency. Expertise includes leading workshops to upskill teams, deploying high-impact AI chatbots, and managing end-to-end software projects. A strong collaborator known for adaptability and strategic thinking, committed to advancing NLP, Gen AI, and data-driven innovations. Open to versatile roles prioritizing impactful AI adoption and cross-functional problem-solving within tech-forward environments.
SOFTWARE AND AI ENGINEER iCube Consulting (Intuceo) Mar 2024 – Present • Enhanced military compliance data landscape insights by leveraging LLMs and RAG, tuning GPT-4 for 90%+ text classification accuracy, and deploying enterprise-grade NLQ chatbot via prompt engineering, fine-tuning, and iterative data analysis. • Managed full-cycle front-end development of React web app, overseeing project proposal, initial sketches, Figma mockups, and final deployment motivated by Agile methodologies. • Led internal workshops on LLMs, prompt engineering, and AI-driven platforms like Vercel V0, closing skill gaps for over 50 employees, promoting company-wide AI adoption. • Architected and deployed generative AI agent using OpenAI APIs and Botstacks for company website, boosting landing page user engagement by 35%, driving 50+ new leads within three months. • Developed and refined pre-sales decks and project demo, strengthening the brand identity and contributing to successful client acquisitions during Q3.
CHATBOT DEVELOPER AND UX DESIGNER Gamerabble.AI Apr 2023 – Mar 2024 • Leveraged prompt engineering, generative AI, and RAG frameworks to develop an AI gaming companion, providing users tailored assistance. • Optimized the agent’s customer interactions by continuously monitoring data extraction, factual accuracy, and natural language processing. • Executed competitive analyses, user interviews, user stories, and other UX tools to clarify users’ preferences and extract actionable insights. • Highly skilled at communicating complex technical ideas to non-tech stakeholders, cross-functional teams, and company founders.
FOUNDING UX DESIGNER Stratos Mar 2023 – Jun 2023 • Designed sketches, wireframes, atomic design systems, and prototypes for a startup deploying an ERG social web application. • Boosted conversion rate by 25% via optimizing the landing page with mobile-first strategies, informed by user research, UX trends, and testing. • Polished designs through iterative testing, company-wide consensus, and user feedback to meet customer needs and business goals alike. • Led design meetings with developers, product managers, and stakeholders to solidify creative decisions, resolve ambiguities, and establish trust.
UX DESIGNER Freelancing Jan 2023 – Mar 2023 • Created mockups and interactive prototypes for an event-finder webpage that connects users to local happy hours tailored to their interest. • Developed a responsive design system through a mobile-first approach which accomplished scalable interfaces for mobile and desktop. • Efficiently managed the project timeline from ideation sketches to visually stunning prototypes, ensuring client satisfaction at the highest level. • Communicated with client in meetings that solidified creative decisions and design changes based on feedback and industry-leading best practices.
University of California, Irvine B.S in Informatics, Honors, 2019 – 2022 Courses: Software Design Cycle, User Interviews, Project Management, Data Structures/Algorithms, Data Visualization, and Ethics in Technology.
Prompt Engineering for Python Developers
DeepLearning.AI, 2024
Jira Fundamentals Badge Atlassian, 2024
Understanding Generative AI LinkedIn Learning, 2023
• Sketching | Wireframes | Prototypes • Pitch Decks | Project Demos • Personas | User Flows • UX Research | Business Consulting • Competitive Analysis • Business Requirements Specs
• Prompt Engineering • RAG Framework • Large Language Models • Natural Language Processing • Data Extraction & Analysis • Observability
• Notion | Jira | Agile Methods • Azure AI Studio | Azure DevOps • Figma | Sketch | Canva • ChatGPT | Cursor | Vercel v0 • Adobe Suite | Spline • HTML | CSS | JS | React